Enabling FTP

FTP (file transfer protocol) is used to transfer files over Internet connections, for example when using Active Managerʼs image library.

Windows 7 and Windows 8/8.1

To enable FTP traffic in Windows 7 and 8:

  1. In Windows Control Panel, open Windows Firewall.

  2. Windows Control Panel: Windows Firewall

    Windows Firewall—Advanced Settings

  3. Click Advanced Settings. Here youʼll create a new inbound rule to allow FTP traffic through the firewall.

  4. In the Windows Firewall with Advanced Security dialog, click Inbound Rules : New Rule.

  5. Creating a new firewall rule

  6. On the next screen, select the rule type ‘Port.’


  7. Specifying port numbers

  8. In the New Inbound Rule Wizard dialog, leave TCP selected, and enter port numbers 20 and 21 (“20, 21”). FTP uses port numbers 20 and 21 for command control and data transfer.

  9. Select the option Allow the connection to accept incoming traffic on these ports.

  10. Allowing incoming traffic

    Specifying connection types

  11. Depending on the network youʼre connected to, select the connection types where the particular rule should be applied. You can select all three (Domain, Private, and Public) if youʼre not sure which one to select.


  12. Naming the firewall rule

  13. Provide a name for the rule you created, for example “FTP.” This name will appear under Incoming Rules in your Windows 8 or 8.1 firewall Advanced Settings.

Mac OS X

In OS X Maverick, the System Preferences setting to enable the FTP service is no longer available. As with other versions of OS X, however, the FTP service can be enabled by using the launchctl utility.

In addition to enabling FTP, changes must also be made to the OS X firewall settings.

To enable FTP in OS X Maverick:

    OS X Utilities menu

  1. From the desktop menu, choose Go : Utilities.

  2. In the Utilities dialog, open Terminal.


  3. In the terminal window, execute the following command:

  4. sudo ‑s launchctl load ‑w /System/Library/LaunchDaemons/ftp.plist

To disable FTP, run the following command in the terminal:

sudo ‑s launchctl unload ‑w /System/Library/LaunchDaemons/ftp.plist

Changing firewall settings

To change firewall settings in OS X:

  1. From the Apple menu, choose System Preferences.

  2. In the System Preferences dialog, open Security & Privacy.

  3. In the Security & Privacy dialog, click the lock icon in the lower left corner. OS X prompts for your administrative password.

  4. Click Turn On Firewall.

  5. Click + to add an application.

  6. Browse to the application path and select it.

  7. Click Add to add the application to the firewall.

  8. Set the application to Allow incoming connections. Note the default check mark on Automatically allow incoming connections.

  9. Click OK and exit the firewall utility. Firewall will automatically relock once you exit.


Related topics:

Sending a one-time e-mail

Compose and send: plain-text e-mail

Compose and send: formatted e-mail

Including database field references

Using the image library

Sending the mail