When Λctiv8 Manager receives a notice from the shipper that a package has been delivered, it normally sends the customer a confirmation notice by e-mail, using the Sched Delivered job. Occasionally you may need to send this confirmation manually.
To send a delivery confirmation:
In the Transaction list, select the transaction.
From the Actions menu, choose Send to Customer : Email Package Delivered to Recipient : Send.
↑ Managing shipping and pickups
Setting up shipping accounts
Verifying shipping rates
Enabling weather forecasting
Modifying shipping details
Forcing shipping or pickup
Transactions with free shipping
Printing shipping labels
Voiding a label and tracking number
Scheduling package pickups
Package tracking details
Confirming package delivery
Managing customer pickups
Shipping best practices