Most users will choose to run Active Club Manager on a server at one of Active Clubʼs regional data centers, using Microsoftʼs Remote Desktop Connection utility. This limits the demand on your Internet connection, and will work from any computer that has a remote access client compatible with the Remote Desktop protocol.
So that you can use Remote Manager, the Active Club technical support team will assign you a login name and set up your database on the remote server nearest you. Youʼll use the Remote Desktop Connection client utility to create and configure a connection to the Active Club server. Youʼll receive connection information such as the server name and your login credentials in your Remote Desktop Welcome e-mail from Active Club Solutions.
Those with sufficiently robust broadband Internet connections may prefer to install and run Manager as a standalone application on a local computer.
Note: These instructions are for the Microsoft Windows Remote Desktop application for Microsoft Windows; details for other operating systems and clients will vary. To use Remote Manager with MacOS, see Instructions for Macintosh users.
To configure the remote desktop connection:
From the Windows Start menu, choose All Programs : Accessories : Remote Desktop Connection.
In the Remote Desktop Connection dialog, click Options.
Enter connection details:
Computer, User name: Enter the data center address and login name you received in your Remote Desktop Welcome e-mail from Active Club tech support.
(Note: Your assigned Remote Desktop user name may be different from your Active Club Manager login name.)
Check Allow me to save credentials.
Drag the Display Configuration slider to the right to use the full screen.
Check Printers and Clipboard to enable these local resources in the remote session.
In case of problems with printing from the remote desktop, see FAQ and troubleshooting: Internet connections and Remote Desktop.
To enable Remote Desktop access to local disks:
On the Local Resources tab, click More.
Under Local devices and resources, check the drives where your image files are stored.
Choose your Internet connection speed from the drop-down list.
Check Reconnect if the connection is dropped.
To save this connectionʼs settings for later use, return to the General tab and click Save. This creates a file with the extension .rdp; if you create a desktop shortcut to this file, you can open the connection quickly with a mouse click.
To connect to the Active Club remote server:
In the Remote Desktop Connection dialog, select the connection you made from the Computer list. (Or double-click the shortcut you created on the desktop.)
Clear the check box Always ask for credentials.
If your system is protected by a security firewall, you may need to ensure that TCP port 33898 is open for incoming connections.
The Remote Desktop client makes a connection with the Active Club remote server and presents you with the Windows Security dialog. Select your login account from the list and enter the password: “GoClub2013”.
(To avoid seeing this dialog the next time you make the connection, check Remember my credentials.)
When your Windows login is complete, youʼll see the Active Club Manager Database Login prompt, where you can log in to Manager.
To close the remote connection, log out of Manager by closing its window, or choosing Exit from the File menu. The server closes the remote connection automatically.
If you use the Microsoft Windows Remote Desktop client to connect with Remote Active Club Manager, you may need to clear its history of connections. The following instructions apply to Windows versions 7 and 8.
Open a Windows command prompt.
At the prompt, enter the following commands:
For further details, see the tutorial at http://www.eightforums.com/tutorials/25423-remote-desktop-connection-clear-history-windows.html.
↑ Active Club Manager system basics
Setting up remote access
Installing Manager locally
Logging in and out
Changing your password
Retrieving a lost password
Active Club Manager user types
Menus and tools
Setting program preferences
Product update settings