Tracking shipments

When you ship via UPS, FedEx, GSO, or a fulfillment house, Managerʼs Get Tracking job collects tracking numbers for the packages. The nightly Scheduled Tracking job checks their status. When exceptions occur, Manager sends you an e-mail notice with an attached report.

Shipping exception report

To follow up on tracking exceptions:

  1. In the Transaction list, select a Quick Search for 'Sales shipped' for the appropriate date range.

  2. From the View menu, choose Shipping Date or Shipping Tracking.

In the Transaction list, the Shipping Date and Shipping Tracking views provide the information needed for identifying and solving shipping problems, including all the text from the shippersʼ reports:

Shipping Date: Shipper name and service, shipping status, label date and status, tracking number, error description

Shipping Tracking: shipping status, tracking number, exception text from shipper

Viewing tracking details

To see the tracking code and other details returned by the shipping company, locate the shipment in the Track Package list.


Related topics:

After the release

Transferring sales to accounting

Tracking shipments

Tracking pickups